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Trusted by 200+ merchants

Take full control of service, starting with Eatcard Waiter.

Simplify your floor operations by letting your team handle orders, requests, and payments all in one place, reducing stress and boosting efficiency.

Everything you need to serve faster and smarter.

Discover the key Eatcard Waiter features built to streamline floor service, speed up communication with the kitchen, and give your team everything they need.

Instant order to kitchen

Orders and changes are sent to the kitchen instantly, reducing mistakes and speeding up service.

On the spot payments

Let guests pay right at the table with all major payment methods. Speeding up checkout.

Table overview

See which tables need attention, which are waiting for food, and which are ready to pay.

Easy table swapping

Move guests between tables in seconds without disrupting the flow or causing confusion.

Reservation check-in

Quickly check in reservations right from the floor, without walking to the POS.

Special requests & notes

Add allergies or custom requests directly to orders. Instantly visible to the kitchen.

Course based ordering

Send dishes in the right order. Starters first, mains later. Simple and organized.

Service call notifications

See instantly when a guest requests help via the QR system. so no one’s left waiting too long.

Frequently asked questions

What happens if the handheld device loses connection?

If there’s a temporary loss of internet or network connection, the handheld will store orders offline and automatically sync once the connection is restored, so no data is lost.

What support and training do you offer for handheld devices?

We provide comprehensive onboarding, training materials, and ongoing support to ensure your staff feel confident using the handhelds from day one.

How many handheld devices do I need for my restaurant?

This depends on your restaurant’s size and workflow. We can help you assess your needs based on the number of tables, staff, and typical order volume.

Do I need a handheld device with payment functionality?

Not necessarily. Eatcard offers multiple handheld models to fit your needs. While you can opt for devices that only take orders, we do recommend handhelds with payment functionality because they save time by allowing staff to process payments directly at the table. This reduces the need for separate pin terminals, which can also lower costs and improve overall efficiency.

Discover more solutions.

Learn about other Eatcard solutions often chosen and combined by other restaurants.

Reservation System

No more double work for your reservations. Let us take care of it

Insights

Turn data into your advantage with real-time insights.

QR Table Order

Let guests order and pay straight from their table with no extra staff needed.

Kitchen Display System

Streamline kitchen process with the KDS

Expert in your industry

From cafés to fine dining, see how Eatcard fits your business and helps you run things smoother, faster, and smarter.

All you can eat

From sushi, Korean BBQ, to any AYCE concept, Eatcard provides the all-in-one solution to streamline your operations.

Fast Dining

Speed and efficiency are everything in fast dining. Eatcard simplifies your order flow, staff communication, and payments.

Bubble Tea

We provide the tools to streamline service and handle peak hours with ease. All while growing a loyal following.

Learn about how we help your business type

No matter your concept. Eatcard gives you the tools to streamline operations and boost efficiency. All while giving your guest an unique guest experience.

Let’s grow your restaurant together.

Whether you’re just getting started or scaling up, our team is here to understand your needs and help you find the perfect Eatcard solution.