This is the Privacy Policy of Eatcard B.V., registered in the Trade Register of the Chamber of Commerce under number 76388832. When using our services and visiting our website at www.eatcard.nl, personal data is processed. We are responsible, among other things, for managing the (online) ordering and order systems and, in many cases, also the restaurant’s point-of-sale system. This means that your data is processed by Eatcard B.V. on behalf of the restaurant.
We are responsible for the careful handling of your personal data as described in this Privacy Policy, since the aforementioned website and the services offered are managed by us (Eatcard B.V.). Personal data is processed and secured with due care by us, by the relevant or affiliated restaurants, and by third parties engaged by us. We strictly comply with applicable laws and regulations. Privacy is of great importance to us. We reserve the right to amend this statement over time.
The personal data we store is treated with the utmost care and confidentiality. We store this data because you use our services and/or visit our website, and you have provided this data to us yourself. This Privacy Policy applies to the use of our services.
When you visit our website and/or use our services, your data is automatically collected and forwarded. This data is collected using cookies. By doing so, you grant permission to share certain (personal) data with us. This includes the following information: Name, Surname, Phone number, and Email address.
When registering, you provide certain personal data to us. This data is necessary to create and activate your account. The account can then be supplemented as desired. Over time, you may decide to use more of our services. Depending on your choice(s), we may require additional data. We use your (personal) data solely to deliver our services and to inform you about them. This means that the purpose of processing is always directly related to the task you have assigned to us.
By using the services of Eatcard B.V., you give permission for your orders to be processed and archived. This means your data will be made available exclusively for consultation by the restaurant and Eatcard B.V. in the future. Your data may also be used for statistical processing and to optimize your experience. Additionally, you may receive targeted offers.
Eatcard B.V. will only share your data with third parties when we are contractually or legally required to do so, or when it is necessary to perform or promote our services.
Data automatically collected by our website is processed for the purpose of further improving our services. This data (such as IP address, web browser, and operating system) does not constitute personal data.
For some services, it is possible to set up integrations and connections with third-party software. This enables, among other things, the exchange of data between Eatcard B.V. and the restaurant. Such data is used solely to deliver and improve the service. Insofar as this concerns personal data, this Privacy Policy applies. It is therefore possible that the restaurant uses certain third-party software to deliver its services. They have taken appropriate technical and organizational measures to protect your personal data.
Eatcard B.V. will never process or store (personal) data longer than is strictly necessary to achieve the purpose for which the data was initially collected. Your data will be deleted once the services with Eatcard B.V. are terminated. Your customer profile will be retained until you indicate that you no longer wish to use our services. You may also request at any time that the data you provided be deleted. (Personal) data required for our administration or to comply with legal obligations will not be stored longer than legally permitted or otherwise strictly necessary for us.
You always have the right to access your (personal) data. For questions about this Privacy Policy or about accessing, modifying, or deleting (personal) data, you may contact us at any time by email: support@eatcard.nl. In most cases, you also have the right to:
see what data we process and why;
request correction of your data (if it is no longer accurate);
have outdated data deleted;
object to specific uses of your data;
withdraw previously given consent;
request and receive your data for transfer.
Privacy is of great importance to us. We will therefore take all reasonable organizational and technical security measures to secure your personal data and protect it against loss, misuse, or unauthorized alterations.
By using our website and services, you agree to the use of cookies. We use these cookies to optimize your user experience and to analyze traffic on our website. Cookies are pieces of information that a website/application transfers to a device for registration purposes. You can decide for yourself which cookies you accept via your settings. Disabling cookies may result in certain parts of the website not functioning optimally.
Necessary Cookies
Necessary cookies are essential for the website to function properly. These cookies anonymously ensure basic functionalities and security features of the website.
Functional Cookies
Functional cookies ensure that our website functions properly and are therefore strictly necessary. You cannot refuse these cookies without affecting the functioning of the website. You can block or delete these cookies in your browser settings.
Performance Cookies
Performance cookies are used to understand and analyze the key performance indicators of the website, which help provide visitors with a better user experience.
Analytical Cookies
These cookies collect information to help us understand how our website is used or how effective our marketing campaigns are. They also help us adapt our website to improve your experience.
Marketing Cookies
These cookies allow your browsing behavior to be monitored by advertising networks, enabling us to display ads based on your interests and browsing behavior. They also perform functions such as preventing the same ad from appearing repeatedly.
Other Cookies
Other uncategorized cookies are cookies that are being analyzed and have not yet been classified into a category.
From time to time, it may be necessary to update this Cookie Policy. We recommend that you take this into account and check back regularly to see whether adjustments have been made.
Contact Details:
Eatcard B.V.
Helftheuvelweg 11
5222 AV ’s-Hertogenbosch
Contact:
+31 (0)73 711 09 76