From Supplier to Franchise Partner

Karim Haryouli, co owner of Wok To Go Nieuwegein, has a long history with the brand. What began as a supplier relationship gradually evolved into something more. Conversations about collaboration turned into a partnership, and eventually into co ownership of the Nieuwegein location at City Plaza.

This journey reflects the entrepreneurial character of Wok To Go itself. The brand has grown through strong partnerships and a shared ambition to innovate within the fast casual Asian streetfood market.

A National Asian Streetfood Brand

Founded in 2003, Wok To Go started with a clear mission: to make fast, nutritious and affordable Asian streetfood accessible to everyone. Since opening its first location in Utrecht, the franchise has expanded to more than 26 locations across major cities in the Netherlands.

The recognizable red Wokki Box has become a familiar sight in Dutch shopping streets. Over the years, it has grown into a symbol of quick and flavorful Asian takeaway meals.

The menu offers a wide selection of traditional Asian dishes, halal options and the popular Create Your Own Wokki concept. Guests can complement their meal with Asian side dishes or one of the available bubble tea flavors. Whether dining in, taking away or ordering delivery, Wok To Go combines convenience with consistent quality.

A Modern Ordering Experience in Nieuwegein

For the new Nieuwegein location, Karim wanted to elevate the guest journey by introducing a modern and efficient ordering process. The store operates with two self ordering kiosks, supported by a POS. The majority of orders are placed through the kiosks, allowing customers to browse the menu, customize their dishes and complete payment independently.

Once an order is placed, it is immediately routed to the kitchen and displayed clearly for preparation on the Kitchen Display. In addition, order status screen inform guests about the progress of their meal, creating transparency and reducing uncertainty during busy moments.

This structured flow helps minimize mistakes and improves clarity for the team. Clear digital instructions make it easier for staff to prepare each dish accurately, even within a diverse workforce. The final team member responsible for the order completes and hands out the meal, maintaining ownership throughout the process.

Technology That Supports Growth

For franchise operators like Karim, visibility is just as important as efficiency. Through a centralized dashboard, performance insights and sales data are accessible in real time. This allows for better decision making and clearer oversight of daily operations.

Channel insight also helps identify how revenue is generated, whether through in store ordering or delivery platforms. By understanding these flows, operators can adjust focus and optimize performance without adding operational complexity.

All of this functionality is included within the Eatcard ecosystem, supporting innovation without hidden system layers or fragmented tools.

Blue Dragon

Discover the latest hotspot in Amsterdam’s vibrant De Pijp district: Asian Fusion Restaurant Blue Dragon. From tasting cocktails to enjoying a wide array of Asian fusion dishes, Blue Dragon offers guests a seamless dining experience every Tuesday through Sunday.

A New Culinary Destination in Amsterdam

Opened on August 6, 2022, Blue Dragon sits at Marie Heinekenplein 4, among other popular eateries. Guests can choose between à la carte options or the All You Can Eat concept for unlimited enjoyment. The modern and intimate interior creates a fusion lounge vibe reminiscent of metropolitan Asia, providing the perfect atmosphere for both casual diners and culinary enthusiasts.

Menu and Fusion Concept

Blue Dragon’s menu offers over a hundred dishes inspired by Japanese, Chinese, and Korean cuisine. Guests can explore a variety of flavors, from sushi and dim sum to fusion specialties that push the boundaries of traditional Asian cuisine. The All You Can Eat concept allows diners to select three dishes per round over two hours, with short intervals between rounds, creating a dynamic and enjoyable experience for all.

Streamlining Service with Eatcard

We had the pleasure of speaking with Blue Dragon’s restaurant manager, Paul Man, during our “Eatcard on the Road” series. As a new venture, Eatcard helped design and optimize the workflow using its full platform. Paul highlighted how the system simplifies operations: “It’s efficient ordering, more efficient execution—a win-win situation.”

With QR Table Order, guests can browse the menu and place their orders directly from their table, reducing wait times and freeing up staff to focus on service. The Eatcard Waiter app and integrated ordering tools allow staff to work faster and reduce manual effort. Paul adds: “The system is very clear and intuitive. It requires minimal explanation for both staff and guests. The more you use it, the more features you discover.”

Making Life Easier for Staff and Guests

According to Paul, Eatcard truly makes restaurant operations easier. Staff can focus on service with a smile while guests enjoy a smooth, enjoyable dining experience. “Try it out in a busy restaurant, and you’ll see, it really makes your life easier,” he concludes.

Seamless Ordering with QR Table Order

Seoul Sista in Rotterdam has redefined the All-You-Can-Eat Korean barbecue experience by combining traditional dining with modern technology. Guests can now browse the menu and place orders directly from their tables using Eatcard’s QR Table Order system. This allows diners to set the pace of their meal while reducing wait times and streamlining communication with staff.

Enhanced Service with Eatcard Waiter

The Eatcard Waiter handheld devices empower staff to take orders efficiently without having to return to the POS system. Every order is instantly sent to the kitchen, ensuring accuracy and speeding up service. This combination of QR Table Order and handheld technology allows the team to focus on delivering attentive service and creating a welcoming atmosphere for every guest.

Operational Excellence and Guest Satisfaction

With Eatcard’s integrated tools, Seoul Sista staff can dedicate more time to interacting with guests, recommending dishes, and ensuring an enjoyable dining experience. The technology optimizes workflow, minimizes mistakes, and enhances overall service without compromising the personal touch.

Bringing Korean Cuisine to the Next Level

Seoul Sista demonstrates how smart technology can elevate a dining concept. By leveraging Eatcard’s QR Table Order and Waiter handheld devices the restaurant ensures efficient operations, faster service, and a memorable experience for guests, all while staying true to its authentic Korean barbecue roots.