Eatcard Waiter

Control and speed, always within reach whenever you need it with Eatcard’s handheld POS.

Take full control of service, starting with Eatcard Waiter.

Simplify your floor operations by letting your team handle orders, requests, and payments all in one place, reducing stress and boosting efficiency with our handheld POS system.

Guest management in one device

With Eatcard Waiter, your staff takes orders directly at the table and easily updates them. Fewer mistakes, faster service, and happier guests with handheld POS.

Keep guests happy

See instantly which tables require attention, so your team can respond faster and avoid unhappy guests.

Orders lost or delayed between floor and kitchen?

All updates go instantly to the kitchen, keeping your team synced and speeding up service. Even during the busiest shifts.

Reservation check-in

Speed up seating by checking guests in right from the handheld.

Easy table swaps

Quickly move guests between tables without hassle, keeping your floor flexible.

Fast payments

Let guests pay right at the table using all popular payment methods. Speeding up checkout.

Everything you need to serve faster and smarter.

Discover the key Eatcard Waiter features built to streamline floor service, speed up communication with the kitchen, and give your team everything they need.

Instant order to kitchen

Orders and changes are sent to the kitchen instantly, reducing mistakes and speeding up service.

On the spot payments

Let guests pay right at the table with all major payment methods. Speeding up checkout.

Table overview

See which tables need attention, which are waiting for food, and which are ready to pay.

Easy table swapping

Move guests between tables in seconds without disrupting the flow or causing confusion.

Reservation check-in

Quickly check in reservations right from the floor, without walking to the POS.

Special requests & notes

Add allergies or custom requests directly to orders. Instantly visible to the kitchen.

Course based ordering

Send dishes in the right order. Starters first, mains later. Simple and organized.

Service call notifications

See instantly when a guest requests help via the QR system. so no one’s left waiting too long.

Frequently asked questions

What happens if the handheld device loses connection?

If there’s a temporary loss of internet or network connection, the handheld will store orders offline and automatically sync once the connection is restored, so no data is lost.

What support and training do you offer for handheld devices?

We provide comprehensive onboarding, training materials, and ongoing support to ensure your staff feel confident using the handhelds from day one.

How many handheld devices do I need for my restaurant?

This depends on your restaurant’s size and workflow. We can help you assess your needs based on the number of tables, staff, and typical order volume.

我需要配备支付功能的手持设备吗？

未必。 Eatcard提供多种手持设备型号，满足您的需求。虽然您可以选择仅用于点餐的设备，但我们更推荐配备支付功能的手持设备，因为它们能让员工直接在餐桌旁处理支付，从而节省时间。这减少了对独立引脚端子的需求，从而降低成本并提高整体效率。